Custodial Services

The mission of the Custodial Services Department is to:


  • Present the interior of our world-class buildings as warm, friendly, clean, well kept, pleasant, inviting spaces through efficient, cost-effective stewardship.
  • Attract students, parents, patrons, donors.
  • Support the education process.
  • Teach and demonstrate the aesthetic dimension of life.
  • Focus on the people being served while valuing the needs of the persons in service and nourishing the importance of the capital investment already in place while employing and safeguarding the state-of-the-art equipment.

The custodial department has a manager of operations and services (Michael Whitlock); three custodial supervisors (James Dierkhising, Sandi Kloss, Ralph Shay); and full time custodians (Nancy Beutz, Alexandra Cobbs, Donna Forster, Tymon Gouker, Doris Kahlhamer, Janice Klaphake, Joseph Kobylinski, Michael Kreitzer, Melissa Nordman, Jim Oster, Tammy Rademacher, Jenny Rau, Bev Rohe, Sandy Scheil, Danielle Schwagel, Pete Schwegel, Joanne Skaj, Joan Stangler, Jane Stodolka, Joann Timp, and Pam Wilder); and approximately 45 student employees.

Together they oversee the cleanliness and upkeep of the 1.4 million square feet of interior University building space, the condition of furniture, appliances, floor and window coverings, etc., and removal of refuse and recycling.

During the past decade, while Saint John's experienced a 22% growth in square footage, the custodial department responded to the early call to re-engineer. Over this time period, the department eliminated seven (7) full-time custodial positions through non-replaced retirements and approximately forty (40) student employee positions.

The department has a strong and effective training program for new and continuing employees with emphasis on safe equipment operation and safe use of chemicals, along with Right-To-Know and other mandated safety programs.

The department is made up of very dedicated, conscientious, and efficient employees who recognize the importance of teamwork.

While accustomed to routine, the staff also exhibits great flexibility when summer programming and occupancy changes from day-to-day.