COVID-19 Protocols

With your pre-registration or ticket purchase with Fine Arts Programming at CSB/SJU, you agree to the following guest terms and conditions: 

  • Face Masks/Coverings will be required
  • Hand Sanitizer will be available in all venues
  • Theater capacities have been reduced
    • We are happy to assist with accessibility requests
  • Guests will be required to follow social distancing guidelines
  • Signage or floor markings will indicate 6-foot distancing
  • Seating will be single seats only with 6' of separation between each guest and will be assigned up arrival
  • All pre-registration and ticket sales will be in advnce only
    • No Will Call tickets
  • For Free Events, there will be no tickets but pre-registration is required.
    • Guests names will be added to a checklist
    • Guests will check in upon arrival
  • For Paid Events, tickets will be Print at Home – we will not be mailing tickets but will email your print-at-home tickets
    • Guests will provide Print at Home tickets upon entrance, either printed or on your phone
  • Guests may be assigned designated arrival times
  • Guests may be assigned specific building entrances
  • Guests should plan for longer wait time to enter theaters
  • Restrooms will be open with limited capacity to ensure adequate distancing
  • Concessions will not be available
  • There will be no pre-performance or post-performance gatherings
  • Programs will be provided in digital format
  • Performances will have no intermission
  • Entrance and exit from theaters will be managed by our staff
    • Guests will be asked to proceed to parking lot directly after performances
  • Persons who are at-risk, have been sick or are experiencing possible symptoms are asked to stay home
    • Our refund/exchange policies have been adjusted for your convenience
    • Seating Capacity is limited
      • Contacting the Box Office and letting us know you are unable to attend may allow someone else to attend in your place
    • All pre-registration and ticket sales will collect contact information so that guests may be reached, if needed
    • Cleaning and sanitizing of our venues has been increased in all areas
      • All surfaces will be sanitized prior to your arrival, throughout events, and after your departure 
    • Protocols are in place for staff health screening
      • Staff who are exposed or displaying symptoms will not be allowed to work
      • Isolation and quarantine procedures will be followed

 Our staff is happy to help and will be on hand to help and guide you!

Please help keep the arts alive in our community!