FAQ

What is a primary care provider?
A primary care provider (PCP) is a practitioner who sees people for routine visits and common medical problems. A primary care provider also coordinates their patients' care and refers them to specialists as needed. This person is usually a medical doctor, but may be a physician assistant or a nurse practitioner. Your PCP is often involved in your care for a long time, so it is important to select someone with whom you will work well and feel comfortable.  Learn more about how a primary care provider helps you.

When should I select a primary care provider?
It is best to establish a relationship with your primary care provider before you get sick. You can start today by scheduling periodic preventive health exams. Meet the providers at the Saint John's campus clinic. See all the providers in the HealthPartners Central Minnesota Clinics system by accessing the provider directory.

What do I need to bring to a visit?
Patients will need to bring their current insurance card, emergency contact person's name and phone number and a list of prescriptions. Depending on the reason for your visit, you may be asked to bring additional items or information.

Does the clinic accept my insurance?
HealthPartners Central Minnesota Clinics - Saint John's Campus welcomes all major insurance plans. To confirm this, please call the member services number listed on the back of your insurance card. Tell the representative that you would like to know if you have coverage at HealthPartners Central Minnesota Clinics.

Do you offer physical therapy on campus?
Physical therapy services are offered on the campus of Saint John's University. These services are provided by NovaCare Rehabilitation. Their office is located in the QUAD in the health center. The therapists will work closely with your physician no matter if you are seen at the HealthParnters Central Minnesota Clinics Saint John's Campus Clinic or if you have a referral from your primary care provider or specialist. Please call (320) 363 - 3140 with any questions or to schedule an appointment.