Frequently Asked Questions (FAQs)

Q:  Why can't I find CSB or SJU when I am searching for them?

The institutions are only accessible as "College of St Benedict & St John's University (MN)."

Q:  How much does a transcript cost through the National Student Clearinghouse?

• Mail/Hold for Pickup  - $10.90* per copy
  
  
• Electronic Transcript Exchange (ETX**)   -  $10.90* per copy
  
  
• Official PDF  - $12.65* per copy

*The National Student Clearinghouse has increased the transcript processing fees by $0.40 per recipient effective 5/1/2023 to meet ever-increasing business costs and ensure that they continue to deliver and improve the high-quality services we/you rely on.

**ETX is a secure data exchange between CSB/SJU and select other educational institutions/organizations. When ETX is available, the electronic PDF option will NOT be available in the ordering process.

Q: What if my transcript order is placed on a hold?

eTranscript requests that are on hold will remain in the system for 15 days. If the hold is not resolved, the order will be automatically cancelled .

Q:  How do I track the status of my transcript order?

Q:  How do I retain a copy of an official PDF without a password?

Office of the Registrar - Transcript and Eligibility Coordinator
College of Saint Benedict/Saint John's University
P.O. Box 5511
Collegeville, MN 56321
(320) 363-3396
Fax: (320) 363-2714
[email protected]