USING Banner Web Self Service

DROP/ADD on Banner Web Self Service

If you would like to drop and add courses for Spring Term 2013, you may do this through BANNER Web Self Service until January 17th.  Please keep your Registration PIN #.  You will need this to Drop/Add on Web Self Service.  After this date you will need to use the appropriate web form available on the Registrar's Office website.


All students must have a NETWORK account to use Web Self Service from the Network PC's on campus.  Most of you will already have an account, which you may use for many other functions besides course registration.  If you do not have a Network account or have forgotten your password or how to sign on please follow these steps to obtain your Network account:            

Step #1:   Go the Computing Center at SJU, Quad 084, from 8:30 am - 4:30 pm
Step #2:  Identify yourself as needing a Network account.
Step #3:   Activate your account on one of the PC's in the computing center

PROBLEMS  -- Discussed below are some common problems we expect some of you may encounter, and how you may solve them.

Your PIN # doesn't work  

Solution:  Re‑check your PIN and carefully re‑enter the PIN #.  You may have to Exit Web Self Service completely and login again. YOUR PIN# for registration is not the same as your WSC (Web Security Code) that you use to access Student Information on Web Self Service.   Please note: the PIN # is not displayed (for security reasons) as you enter it on the computer.

You lost your PIN #

Solution:  Contact your Advisor to get your Pin Number again, or bring your Advisor's signature to the Registrar's Office.  (PIN #'s cannot be obtained in the Computer Access Areas)

You entered the wrong CRN # 

Solution:  Web Self Service allows you to make changes to your registration.  See the section on changing your spring registration in the "Instructions for using Web Self Service".  You may make changes on Web Self Service through January 17th.  

While using Web Self Service it displays:  "This session for your Login has expired"  

Solution:  Web Self Service is programmed to Log off of the Registration Screen if you leave the screen idle for more than 15 minutes.  If this should this happen, simply sign on again.  To do so, click on Web Self Service and then click on the Spring Registration icon and start over.

Web Self Service shows the status of a course as 'open' but it will not permit you to register for the course

Solution:  You may not meet the prerequisites or quota restrictions for that course.  Check the notes in the class schedule under that course or contact the Registrar's Office.