Textbook Refund Policy

1)      Book returns run from January 12 - 16, 2015
2)     YOU MUST PRESENT YOUR RECEIPT!
3)    Books and supplies must be from the current term
4)    DO NOT WRITE OR MARK YOUR BOOKS until you are certain you will keep them
5)    NEW BOOKS must be in new condition, unmarked with no sign of use
6)   Only complete art kits are returnable
7)    ACCESS CODES- the code cannot be open and revealed

Books from Dropped Class:

1)    Returnable 1 week after the course is dropped
2)    Must have receipt and current course schedule or drop slip
3)    NEW BOOKS must be in new condition, unmarked with no sign of use
4)    ACCESS CODES- the code cannot be open and revealed


Textbook Rentals:

Rentals follow the same policy as textbook returns except rentals are not refundable for dropped classes.  All rentals must be returned for a refund by Friday, January 16, 2015.

MOD CLASSES:

Textbooks from MOD classes are returnable January 12 - 16, 2015 or for one week after you drop the class with a drop slip and receipt.

On-line Orders that need to be Refunded:

Textbooks purchased from the bookstore websites may be returned for a refund at the bookstore it was purchased from with the shipment's receipt. Items may also be shipped back to the bookstore, postage prepaid with the original receipt. The return period and conditions above apply. Shipping charges are non-refundable. Please notify us within 5 business days from receipt of your order if there were any items damaged during shipment or if there are any discrepancies.   

 

Rental Return Policy

(end of semester)

  1. Rental books must be returned to the Bookstore no later than the end of the day on Dec. 16, 2014.
  2. Books must be in good condition as described in the book rental contract printed on your receipt.
  3. Rental books must be brought back to the Bookstore listed on your receipt.  Student ID is required.

textbooks for csb campus                    textbooks for sju campus

General Merchandise Refund Policy

  • Returns with receipt are given a full refund within 30 days of the purchase date. All items must be in the same condition as when purchased.
  • Returns without a receipt are automatically deducted 20% off the original price. Customers will receive an in-store credit.
  • Exchanges can be made for like products - must be in the same condition as when purchased.
  • Online Purchase Refunds - Items purchased from the bookstore websites may be returned for a refund at the bookstore it was purchased from with the shipment's receipt. Items may also be shipped back to the bookstore, postage prepaid with the original receipt. The return period and conditions above apply. Shipping charges are non-refundable. Please notify us within 5 business days from receipt of your order if there were any items damaged during shipment or if there are any discrepancies.

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